Delete your data

There are three ways, and the first two take effect straight away.

1. Delete one connector in Jola

Owners and admins: open Connectors, pick the connector, and choose Delete. Jola revokes the sign-in where the vendor allows it, and deletes the sign-in, every synced row and document, and its sync history.

2. Remove Jola from the platform

Remove Jola in that account's own settings. On Facebook and Instagram that's Settings, then Apps and Websites. On TikTok it's Settings and privacy, then Security and permissions, then Manage app permissions. On Google it's your security settings. On Microsoft it's your account's app permissions. Where a platform tells Jola you've done this, Jola removes the connection and its data by itself; otherwise the connection stops working, and you can delete it as in step 1.

3. Ask us to delete everything

Use this if you can't sign in, or you want your whole account and company removed. We answer within 30 days.